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FREQUENTLY ASKED QUESTIONS & OTHER CRAP

This is where you can find out things about the store and other stuff too.

WHY DID YOU START THIS STORE?

Because there seemed to be a lack of stores on the internet that 1. have cool products and 2. don't take themselves seriously. So we're filling the gap by having cool products and doing dumb stuff too.

WHO ARE YOU?

We are a pretty small team of people who all met at University and have worked together on various projects over the last 5 years. Some you may have heard of or used and some which are so obscure you definitely haven't and some that will be revealed in the near future that you almost definitely will use at some point.

WHY ALL THE WEIRDNESS?

Because people take business too seriously and it's more fun to be weird about it. We're building (yes we're still fiddling around with this shit behind the scenes) the store that we'd wanna buy from too.

WHO ARE YOU (CONTINUED)?

Uhhh... what do you want? More detail? We're a bunch of people who all studied courses relating to Media, Marketing, Business, Design, Filmmaking, Radio, Journalism and after 5 years ofΒ being stupid in our group chats we decided to channel that stupidity into building a store that sells the fun stuff we like and in a way that is also fun to use.

WHERE DO YOU GET THE STUFF FROM?

Initially, we had no idea where to source any decent products from. We ended up getting in contact with a couple of warehouses in China and other parts of Asia who could help us and also put us in contact with other warehouses. Unfortunately, due to the fact that there is literally a planet in between us and China, the delivery times aren't ideal right now but we're working on reducing them... Right now it could be between 20-40 days.

WHEN WILL MY ORDER ARRIVE?

Right now we're working out the best ways to handle the orders with banks and our suppliers, so our processing time is currently 4 days for payment processing and then your delivery could take between 20-30 days to arrive.Β 

WHY ARE YOU CHOOSING TO TARGET YOURSELVES TO MILLENNIALS?

Because we are Millennials ourselves. We're all between the ages of 19 and 26 and so there's a good chance that you like the same kind of stupid shit that we like.

WHAT ARE YOUR SOCIAL MEDIA PAGES FOR?

We're on all the normal ones usually as @ughdope (Twitter) or @ugh.dope (Instagram) but maybe we'll make accounts on the others like Snapchat if people wanna see what we get up to daily. Tbh the Instagram will just be used for memes.

WHY IS YOUR SOCIAL MEDIA CALLED @UGHDOPE AND NOT @PRODUCTGENIUS?

idk why not

CAN I REQUEST A PRODUCT TO BE ON THE STORE?

Sure go nuts. In fact, how about if you suggest a good product and weΒ end up putting it on the store - then we might just send you something nice.

HOW DO YOU COME UP WITH YOUR PRODUCT DESCRIPTIONS?

They're all either real stories or jokes by a couple of the people on the team who are blessed with the ability to come up with smart or witty jokes instead of dumb jokes like the rest of us.

CAN I SEND YOU FANMAIL?

Not right now, maybe soon once we work out a system that can filter out packages likely to blow up, burst into flames or poison us.

ANYTHING ELSE?

Well, we have a thing on the site that you can send us messages so if you have any suggestions or anything just put it there.

ARE YOU AVAILABLE FOR INTERVIEWS OR PRESS?Β 

Sure, send an email to press@productgenius.cool.